I was asked recently how we should assess the degree to which workshop participants' expectations were met. I'm clear that just asking the question usually yields zero actionable insights. The most accurate assessment is to have participants identify their questions going into a workshop and assessing on how well the workshop satisfied those questions, a practice I find rare in workshop circles. It's rare because most training and education programs place little value on the actual questions of learners as core to the design of learning. They place far greater value on what presenters and teachers find important.

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