In smart organizations, we learn rather than assume our way into the future we most want to see possible. Learning means working from new questions that matter. These are questions that inspire passion and engage strengths.
It means at least three kinds of learning:
- Learning from our success and failure exorinces
- Learning from others who are doing what we wish to do
- Learning from our experiments with any kind of business not as usual
Learning organizations thrive more than learning disabled organizations. The difference is in whether they are working more from questions than answers, and what the quality of their questions are.