Do people really need to learn how to have conversations at work?

Most of us are fairly used to banter, utility, tense and awkward conversations. When it comes to connecting conversations, we need to learn and master the art, especially with people we don't yet know or know well. They have a uniquely distinct character from the other conversational forms.

In connecting conversations, we share mutual interest in each other. We're interested in what each other knows, thinks, feels and wants. Becoming more fluent in connecting conversations involves learning how to ask each other the kinds of questions that spark and sustain mutual interest.

Connecting conversations build trust. Trust makes creativity, collaboration, initiative, inclusion, integrity and velocity possible. Developing the art is vital to our thrivancy.