Mindless systems and processes

The trend continues in organizations of all shapes and sizes of worshipping at the altar of efficiency. The idea of more systems and processes in place sounds good on paper. There is good and bad news. The good news is they make people more mindless. They remove the risks of thinking. The bad news is they make people more mindless. They prevent mindful noticing the subtle differences that signal early detection of problems and emerging opportunities. The other good news is that people can learn how to use systems and processes mindfully.